Recursos

B煤squeda por palabras clave (por ejemplo: finanzas verdes)

Gu铆a en l铆nea

Gu铆a de GDSA

Descubra nuestra Gu铆a para la Gesti贸n del Desempe帽o Social y Ambiental

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Recursos

464 resultados

Tools & Templates

Presentaci贸n para la reuni贸n de restituci贸n de la auditor铆a SPI

Aqu铆 tiene un modelo para presentar las conclusiones preliminares de la auditor铆a en una reuni贸n de restituci贸n con la alta direcci贸n.

Tools & Templates

Carta para presentar la auditor铆a SPI

Ejemplo de una carta para presentar la auditor铆a SPI a un proveedor de servicios financieros.

Tools & Templates

Presentaci贸n para la reuni贸n de apertura de la auditor铆a SPI

Inicie la auditor铆a con una reuni贸n de apertura. Aqu铆 tiene un modelo de powerpoint que puede utilizar y ajustar para la presentaci贸n.

Tools & Templates

Informe final de la auditor铆a SPI

Una vez finalizado la auditoria, redacte un informe final que resuma los principales resultados: las fortalezas y las brechas por dimensi贸n. Vea el modelo a continuaci贸n.

Tools & Templates

T茅rminos de Referencia para auditoria SPI

Modelo de t茅rminos de referencia para una auditoria SPI (ejemplo para editar).

Publications

The Business Case for Customer Centricity

This Brief helps to guide financial services providers (FSPs) in making informed decisions around customer centricity that are grounded in an understanding of the costs and benefits for the organization and what it means for customers.

Publications

Understanding and Measuring Women's Economic Empowerment

This document addresses key questions essential to design meaningful strategies that will lead to women鈥檚 economic empowerment. It presents: 1. A definition of women鈥檚 economic empowerment; 2. A measurement framework that can guide the design, implementation and evaluation of programs to economically empower women; and 3. A set of illustrative indicators that can serve as concrete examples for developing meaningful metrics for success. The concepts presented are meant to help practitioners, researchers and donors design effective, measurable interventions to advance women economically. In developing these concepts, ICRW has drawn both on the available literature and on ICRW鈥檚 direct experience in evaluating women鈥檚 economic empowerment programs. This document is intended as a conceptual guide, rather than an operational tool kit. Economic empowerment is a complex process, and the general framework presented here will have to be adapted to meet the needs of specific projects.

Case studies & Field examples

Voluntary Savings Product Design on Clients Needs

Example of the research and analysis that should be done to design a voluntary savings product that responds to client needs.

Vid茅o

Consumer Pricing Education Animation - Auntie Need a Loan

This short video by MicroFinance Transparency aims to help Inclusive Finance stakeholders to convey important pricing transparency and consumer protection messages.

Case studies & Field examples Vid茅o

Nordic Microfinance Initiative's Board Participation in Svasti

Nordic Microfinance Initiative's (NMI) board representative to Svasti explains NMI's approach to agreeing to and monitoring social goals and strategy. Example of active board engagement in social performance management and social strategy.