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Guía GDSA

La Guía para la Gestión del Desempeño Social y Ambiental está disponible en línea, en inglés:

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Guía GDSA en español

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Recursos

502 resultados

Case studies & Field examples

Génesis Locates Point of Sale Devices in Client Businesses

Brief field example of how Fundación Génesis Empresarial developed its new delivery channel with client preferences in mind.

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Guidelines

Friendship Bridge Segments Clients to Create Personas

Describes how Friendship Bridge segmented its clients into 3 different profiles and developed personas for each.

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Tools & Templates

FONDESURCO Perú: Manual y Política Crédito Fonde Energía

Estas hojas, extraidas del manual de crédito de Fondesurco, presentan las caracteristicas su producto financiero para acceder a tecnologías de energía renovable y eficiente.

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Tools & Templates

First Microfinance Bank Pakistan Climate Risk Management Framework

This document shared by First MicroFinance Bank Pakistan is a good example of framework defining the key climate risks to which an FSP can be exposed and their impacts, and possible mitigation strategies (pre/during/post disaster), such as: climate risk mapping at branch level, clients' vulnerabilities assessment, portfolio diversification, additional provision reserve, disaster fund, awareness-raising, dedicated financial products, etc.

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Training sessions & Material

Financial Education Trainer's Guide Financial Education for the enabling APR/EIR Program--MFTransparency

These financial education learning sessions were developed as a key activity for MicroFinance Transparency’s project called enabling Africa to Price Responsibly and Educate on Interest Rates (enabling APR/EIR Program). The goal of the Trainer’s Guide is to provide face-to-face learning sessions that allow any organization or institution – a financial institution, community-based organization, government institution, non-profit or non-governmental organization – to educate borrowers and potential borrowers about interest rates. It is especially geared towards contexts found in Africa.

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Training sessions & Material

Financial Education Trainer's Guide Kit of Images--MFT Transparency

These images accompany the English version of the MFTransparency FINANCIAL EDUCATION TRAINER’S GUIDE Financial Education for the enabling APR/EIR Program--MFTransparency.

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Case studies & Field examples

Example Staff Responsibilities for Complaints Resolution

Example of how responsibilities for complaints resolution can be delegated to staff.

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Case studies & Field examples

European Dialogue - 5th European Microfinance Award - Microfinance and the Environment

This publication presents ten initiatives from FSPs in the field of green inclusive finance. A variety of actions are presented: adoption of an environmental strategy, management of direct and indirect environmental impacts, financial and non-financial products for renewable energy, energy efficiency, sustainable agriculture, water and sanitation, etc. These initiatives were all shortlisted for the 2014 European Microfinance Award.

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Guidelines

Environmental and Social Management Systems for Financial Institutions: A Primer

Describes the components of an environmental and social management system for financial institution and the purpose of those components.

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Tools & Templates

Environmental and Social Management Policy Template

Template for an environmental and social management policy.

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