Gu铆a en l铆nea
Gu铆a de GDSA
Descubra nuestra Gu铆a para la Gesti贸n del Desempe帽o Social y Ambiental
Descubrir
Recursos
Tools & Templates
Presentaci贸n para la reuni贸n de restituci贸n de la auditor铆a SPI
Aqu铆 tiene un modelo para presentar las conclusiones preliminares de la auditor铆a en una reuni贸n de restituci贸n con la alta direcci贸n.
Tools & Templates
Carta para presentar la auditor铆a SPI
Ejemplo de una carta para presentar la auditor铆a SPI a un proveedor de servicios financieros.
Tools & Templates
Presentaci贸n para la reuni贸n de apertura de la auditor铆a SPI
Inicie la auditor铆a con una reuni贸n de apertura. Aqu铆 tiene un modelo de powerpoint que puede utilizar y ajustar para la presentaci贸n.
Tools & Templates
Informe final de la auditor铆a SPI
Una vez finalizado la auditoria, redacte un informe final que resuma los principales resultados: las fortalezas y las brechas por dimensi贸n. Vea el modelo a continuaci贸n.
Tools & Templates
T茅rminos de Referencia para auditoria SPI
Modelo de t茅rminos de referencia para una auditoria SPI (ejemplo para editar).
Publications
The Business Case for Customer Centricity
This Brief helps to guide financial services providers (FSPs) in making informed decisions around customer centricity that are grounded in an understanding of the costs and benefits for the organization and what it means for customers.
Publications
Understanding and Measuring Women's Economic Empowerment
This document addresses key questions essential to design meaningful strategies that will lead to women鈥檚 economic empowerment. It presents: 1. A definition of women鈥檚 economic empowerment; 2. A measurement framework that can guide the design, implementation and evaluation of programs to economically empower women; and 3. A set of illustrative indicators that can serve as concrete examples for developing meaningful metrics for success. The concepts presented are meant to help practitioners, researchers and donors design effective, measurable interventions to advance women economically. In developing these concepts, ICRW has drawn both on the available literature and on ICRW鈥檚 direct experience in evaluating women鈥檚 economic empowerment programs. This document is intended as a conceptual guide, rather than an operational tool kit. Economic empowerment is a complex process, and the general framework presented here will have to be adapted to meet the needs of specific projects.
Case studies & Field examples
Voluntary Savings Product Design on Clients Needs
Example of the research and analysis that should be done to design a voluntary savings product that responds to client needs.
Vid茅o
Consumer Pricing Education Animation - Auntie Need a Loan
This short video by MicroFinance Transparency aims to help Inclusive Finance stakeholders to convey important pricing transparency and consumer protection messages.
Case studies & Field examples
Vid茅o
Nordic Microfinance Initiative's Board Participation in Svasti
Nordic Microfinance Initiative's (NMI) board representative to Svasti explains NMI's approach to agreeing to and monitoring social goals and strategy. Example of active board engagement in social performance management and social strategy.