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Recursos
Learning Series
SPM Essentials: Responsible Use of Profits Presentation
This presentation accompanies in which speakers from AMK (Cambodia) and GM Bank (Philippines) share the specific ways in which they integrate client-centric decisions into their budget and business plans, and how they engage with socially committed investors. A representative from Dia Vikas shares how Dia promotes social performance through its investments. SPTF’s Amelia Greenberg describes how dimension 6 of the Universal Standards has been revised to strengthen and clarify the management practices connected with a responsible use of profits.
Learning Series
SPM Essentials: Listening to Employees as a Business Strategy Brief
Employee satisfaction and feedback are an often-overlooked asset for your business. Employees know the most about your customers and can be a wealth of ideas for improving your operations and human resource development. Are you making the most of their feedback? This brief summarizes the webinar that explores these questions with speakers from Fundación Paraguaya, Crystal (Georgia), and VisionFund Mexico.
Learning Series
SPM Essentials: Listening to Employees as a Business Strategy Presentation
Employee satisfaction and feedback are an often-overlooked asset for your business. Employees know the most about your customers and can be a wealth of ideas for improving your operations and human resource development. Are you making the most of their feedback? This presentation accompanies the webinar that explores these questions with speakers from Fundación Paraguaya, Crystal (Georgia), and VisionFund Mexico.
Learning Series
SPM Essentials: Developing Employee Capacity to Achieve Your Social Mission Brief
Brief summarizing the ILO and SPTF co-hosted webinar to discuss how financial service providers can improve social performance through the right employee recruitment, incentives, training, and ongoing communication about the organization's progress toward achieving its social goals. The featured speakers were Alia FARHAT of Al Majmoua (Lebanon), Andrija DRAGANIC of MonteCredit (Montenegro), and Sandhya SURESH of ESAF Small Finance Bank (India).
Learning Series
SPM Essentials: Developing Employee Capacity to Achieve Your Social Mission Presentation
Presentation accompanying the ILO and SPTF co-hosted webinar to discuss how financial service providers can improve social performance through the right employee recruitment, incentives, training, and ongoing communication about the organization's progress toward achieving its social goals. The featured speakers were Alia FARHAT of Al Majmoua (Lebanon), Andrija DRAGANIC of MonteCredit (Montenegro), and Sandhya SURESH of ESAF Small Finance Bank (India).
Learning Series
SPM Essentials: Help Your Employees Adapt to Digital Transformation Brief
Summary of a webinar jointly organized by SPTF and the ILO, speakers from Wing (Cambodia), and FINCA DRC addressed how to manage human resources responsibly during digital transformation, how to motivate and support employees for success when their job roles and responsibilities are shifting, and how HR structure and management is different in a digitalized FSP versus a traditional financial institution.
Learning Series
SPM Essentials: Help Your Employees Adapt to Digital Transformation Presentation
Presentation accompanying a webinar jointly organized by SPTF and the ILO, speakers from Wing (Cambodia), and FINCA DRC addressed how to manage human resources responsibly during digital transformation, how to motivate and support employees for success when their job roles and responsibilities are shifting, and how HR structure and management is different in a digitalized FSP versus a traditional financial institution.
Learning Series
SPM Essentials: Barriers, Bias and Banking Presentation
Presentation accompanying the webinar that discussed how some things are simply fundamental for serving women better with financial services. To begin, a financial services provider (FSP) should understand its own biases that affect female staff. Additionally, an FSP should understand the tradeoffs that female clients make when pursuing economic opportunities, and the types of negative shocks they commonly face. With this knowledge, the FSP can improve its practices and achieve better outcomes for women. During the webinar, SPTF shared recent changes to the Universal Standards that have incorporated a stronger gender lens. Grameen Foundation shared a toolkit that helps FSPs implement good practices in promoting women’s economic empowerment while avoiding unintended negative consequences such as child labor or gender-based violence. This webinar is in English with simultaneous Spanish translation.
Case studies & Field examples
La construction d’une culture institutionnelle autour d’un code de déontologie à Compartamos
Case describing system of training and staff mentoring that seek to ensure alignment and adherence to code of ethics among Compartamos staff even in the face of rapid growth.
Guidelines
Taxonomie UE
La Taxonomie UE établit les critères d’examen technique permettant de déterminer à quelles conditions une activité économique peut être considérée comme contribuant substantiellement à l’atténuation du changement climatique ou à l’adaptation à celui-ci et si cette activité économique ne cause de préjudice important à aucun des autres objectifs environnementaux.