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Descubra nuestra Guía para la Gestión del Desempeño Social y Ambiental
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Recursos
Case studies & Field examples
Assilassimé Solidarité Togo: Gestión del desempeño ambiental en práctica #1
Este articulo muestra como Assilassimé Solidarité, en Togo, implementa la Gestión del Desempeño Ambiental en práctica, con un enfoque particular en la agricultura sostenible y las energias renovables.
Case studies & Field examples
Assilassimé Solidarité Togo: Environmental Performance Management in Practice #1
This article illustrates how Assilassimé Solidarité, in Togo, implements Environmental Performance Management in practice, with a particular focus on sustainable agriculture and access to energy.
Case studies & Field examples
Assilassimé Solidarité Togo : Gestion de performance environnementale en pratique #1
Cet article illustre de quelle manière Assilassimé Solidarité, au Togo, met en œuvre sa gestion de la Performance Environnementale, avec un focus particulier sur l'agriculture durable et les énergies renouvelables.
Case studies & Field examples
ASKI Selects Social Indicators for its Social Dashboard
Explains the process ASKI used to select indicators for its social dashboard.
Publications
Demonstrating the Impact of Client-Centric Microfinance--Impact Report 2020 BRAC Microfinance
This report gives an overview of the results from BRAC's client surveys and also presents their approach to measurement and management of client-level outcomes and impact.
Tools & Templates
SEF Social Surveyor Officers Policy
This document includes the details of the job of the primary data collectors for the Small Enterprise Foundation (South Africa) and includes detailed protocols and policies for how, when and what data should be collected.
Publications
Segmentation of Smallholder Households: Meeting the Range of Financial Needs in Agricultural Families
This paper examines the challenge of providing financial services that support the multiple goals of rural households, including those related to their more universal, general household needs and those linked to their agricultural activities. Following an overview of the policy and business case for attention to smallholders and their agricultural activities, this paper proposes a segmentation framework for the 500 million smallholders in low- and middle-income countries to more precisely characterize their demand for financial services related to agricultural activities.
Tools & Templates
Herramienta de evaluación de la Protección al Cliente – CP SAT
The Client Protection Self-Assessment Tool (CP SAT) is the most recent version of the tool to evaluate your organization’s performance against the Client Protection Standards v3.
Tools & Templates
Client Protection Action Plan Template
This excel document provides a template of how to structure and formulate an efficient action plan, with clear actions and their priority, with identified outputs, owners of each actions and milestones.
Case studies & Field examples
ACLEDA-Environmental and Social Sustainability Report
This annual report published by ACLEDA Bank in Cambodia is a good example of how an institution tracks on a regular basis the adverse impacts of its internal activities on the environment, in terms of paper usage, energy consumption, water, business travel and CO2 emissions.