Recursos

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Guía en línea

Guía GDSA en línea

La Guía para la Gestión del Desempeño Social y Ambiental

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Recursos

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Tools & Templates

MicroLoan Foundation Gender-Disaggregated Report on Employees by Position

An example of an HR reporting showing the gender breakdown employees in different positions.

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Guidelines

Grameen Foundation’s Recruitment and Selection Toolkit

Grameen Foundation’s Recruitment and Selection Toolkit

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Case studies & Field examples

VisionFund International Recruits Local Loan Officers Using Outreach Events

Description of VisionFund International's loan officer recruitment process using outreach events to attract and selection value-aligned loan officers.

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Guidelines

Guidance for Disaggregated Employee Satisfaction Survey and Result-Sharing

Criteria for aligning employee satisfaction and exit survey processes and practices with the USSEPM.

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Case studies & Field examples

VisionFund and ESAF Monitor Employee Satisfaction and Understand Reasons for Staff Exit

ESAF and VisionFund Cambodia employ employee satisfaction and employee exit surveys to understand employee experience and improve retention and performance.

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Case studies & Field examples

NRSP in Pakistan Responds to Employee Grievances

NRSP's grievance mechanism employs several good practices to  address employee concerns quickly and enhance employee satisfaction overall.

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Guidelines

Guidance for Grievance Mechanisms

Provides some key characteristics of USSEPM-aligned grievance mechanisms.

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Case studies & Field examples

FINCA Peru Grievance Mechanism

Example of how FINCA Peru handles employee grievances.

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Case studies & Field examples

Example of Employee Positions and Related SPM Duties

Examples of the roles and responsibilities of various positions commonly found in FSPs in supporting and managing social performance.

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Case studies & Field examples

Elements of a Job Description

Explanation and definitions of the key components of a complete job description.

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