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Recursos

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Case studies & Field examples

Example of a Theory of Change: Credit & Questions Linked to Client Bussines Outcomes

A brief example of a theory of change connecting implementation strategy with client business growth outcomes and eventually poverty and vulnerability reduction.

Case studies & Field examples

Defining Social Goals : Guidance and an Example from Komida

This brief case provides an example of Komida's (Indonesia) social goals showing how outputs relate to desired outcomes.

Case studies & Field examples

Fonkoze Defines Target Clients

Case briefly describes Fonkoze's Staircase Out of Poverty approach and how it allows them to target and match client segments to the right products and services.

Tools & Templates

MicroLoan Foundation Loan Officer Induction Training Manual 2019

Training manual developed and used by MicroLoan Foundation to on-board and training new loan officers. Includes training on values and mission of the organization as well as the functions of the loan officer job.

Tools & Templates

MicroLoan Foundation Gender-Disaggregated Report on Employees by Position

An example of an HR reporting showing the gender breakdown employees in different positions.

Guidelines

Grameen Foundation鈥檚 Recruitment and Selection Toolkit

Grameen Foundation鈥檚 Recruitment and Selection Toolkit

Case studies & Field examples

VisionFund International Recruits Local Loan Officers Using Outreach Events

Description of VisionFund International's loan officer recruitment process using outreach events to attract and selection value-aligned loan officers.

Guidelines

Guidance for Disaggregated Employee Satisfaction Survey and Result-Sharing

Criteria for aligning employee satisfaction and exit survey processes and practices with the USSEPM.

Case studies & Field examples

VisionFund and ESAF Monitor Employee Satisfaction and Understand Reasons for Staff Exit

ESAF and VisionFund Cambodia employ employee satisfaction and employee exit surveys to understand employee experience and improve retention and performance.

Case studies & Field examples

NRSP in Pakistan Responds to Employee Grievances

NRSP's grievance mechanism employs several good practices to  address employee concerns quickly and enhance employee satisfaction overall.